Position
Community Associate Intern
Description

Nexus Co-Work is a collaborative and inspiring work space that is home to dynamic start-ups and entrepreneurs.

We are looking for a Community Associate Intern who will be the primary person in charge of:

  • Creating a unique, comfortable, welcoming and collaborative environment for our members.
  • Ensuring that the space is fully operational and processes are running smoothly.
  • Managing front desk operation providing exceptional hospitable service to all members, guests and visitors.
Responsibilities

Greeting /Point of Contact

  • Cover the front desk during business hours.
  • Greet and check-in members guests.
  • Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails.
  • Be the primary point of contact for the Nexus community.

Events Management

  • Assist with organization, set-up and breakdown of events.
  • Help manage an internal calendar of private event rentals flowing through the space
  • Respond to incoming leads in a timely manner and help facilitate new private rental leads
  • Coordinate with various vendors to organize any additional logistics required for an event.

Operations

  • Manage the accounts payable process in full, giving direction to management on timelines and payments due each month.
  • Develop and implement plan of action to improve the cleaning services operational efficiency; focus on space attractiveness and cleanliness.
  • Make recommendations to management for any repairs, maintenance, or updates required on the space.
  • Create comprehensive quality control reports that allow all stakeholders to improve member experience.
  • Report on petty cash expense management.
  • Work with vendor support contacts to resolve technical problems with Internet, printing equipment and software.
Qualifications
  • Bachelor degree or diploma in communication and PR, business, marketing, hospitality or any related fields.
  • Customer service skills and orientation
  • Excellent standard of spoken and written English
  • Strong communication skills
  • Social, passionate personality with a hands-on mentality and approach.
  • Passion for entrepreneurial communities

Apply now

Position: Community Associate Intern

Employment Type
Fulltime
Beginning of employment
As soon as possible
Job Location
Along riara road, Nairobi
Date posted
February 4, 2019
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